We are committed to protecting your privacy and ensuring that your personal information is handled with care. This policy explains how we collect, use, and guard your data when you visit or make a purchase from our store.
Personal Information We Collect:
We collect personal information such as your name, billing and shipping address, email address, and payment details (including credit card numbers and PayPal details) when you place an order. If you sign up for an account or subscribe to our newsletter, we will also collect your contact information.
• How We Collect Information:
Information is collected when you:
• Place an order
• Create an account
• Sign up for our newsletter
• Engage with our customer support team
• How We Use Your Data:
We use the data we collect for:
• Processing and fulfilling your order
• Communicating with you regarding your order
• Sending marketing emails (if you’ve opted in)
• Conducting analytics to improve our store and services
• Data Protection:
Your personal information is encrypted using secure servers and is stored in compliance with industry standards. We use payment processors such as PayPal and Stripe, which handle your payment information securely.
• Third-Party Services:
We share necessary information with trusted third-party services, such as payment processors and shipping companies, to complete your transactions and deliver your products.
• Customer Rights:
You have the right to access, update, or request deletion of your personal information at any time. Please contact our support team.
Shipping & Returns Policy
This policy sets clear expectations for shipping times, costs, and return processes.
We hope to ensure timely and hassle-free delivery of your orders. Please review our shipping and returns policies below.
• Shipping Options:
We offer the following shipping methods for physical products:
• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days.
Shipping for digital/downloadable products is immediate via email or download link after purchase.
• Shipping Costs:
• Standard shipping: Flat rate of $5.99
• Free shipping for orders over $75
• Digital products: No shipping cost
• Handling Times:
Orders are processed and shipped within 1-2 business days.
• Return Eligibility:
You can return unused physical products in their original packaging within 30 days of purchase. Digital products are non-refundable unless there is a technical issue.
• Refund Timelines:
Refunds for physical products will be issued within 7-10 business days once we receive the returned item. Refunds for digital products are handled on a case-by-case basis.
Terms & Conditions
This legal document governs the transactions on your store and outlines the rights and obligations of both parties.
By using our website and making a purchase, you agree to the following terms and conditions:
• General Terms for Purchases:
We accept the following payment methods: Visa, MasterCard, PayPal, and Stripe. All prices are listed in USD.
• Intellectual Property Rights:
All content, products, and materials on this website, including product descriptions, images, and digital downloads, are owned by our store and may not be copied, distributed, or resold without permission.
• Limitation of Liability:
We are not responsible for any damages or injuries caused by misuse or improper assembly of our products. For digital goods, we are not liable for technical issues caused by improper installation or use.
• Customer Obligations:
Customers must provide accurate information during the purchase process, including valid shipping addresses for physical products and email addresses for digital downloads.
• Governing Law:
These terms are governed by the laws of the state of Wisconsin, USA.